How to Contact Support

What is the best way to contact support

Geo have support staff all over the world to ensure we can respond quickly and thoughtfully to each of our users when they need us.

Customer Support is open during the following times
7.00am - 11.00pm Monday (UTC+10.00 / Melbourne time)
12.00am (Midnight) - 11.59pm Tuesday to Friday (UTC+10.00 / Melbourne time)
12.00am (Midnight) - 7am Saturday (UTC+10.00 / Melbourne time)

On weekends you can contact support from:

9.00am - 9pm Saturday (UTC+10.00 / Melbourne time)
9.00am - 9pm Sunday (UTC+10.00 / Melbourne time)

You can reach out to support in 3 ways.

• email [e-mail]

• Or call us on the phone

[phone] or 1300 4643 667 in Australia
[phone] in New Zealand
[phone] in the United States
[phone] United Kingdom
[phone] South Africa

• Or use intercom right from the app or our website. Just click on the intercom logo wherever you see it. (below)